It is vitally important to NOT flush “flushable” wipes, sanitizer wipes or anything else that isn’t toilet paper. Sewer backups are becoming much more frequent because everyone is spending more time at home and trying to get rid of all the sanitizer wipes and...
In concern for our customers and staff, the District office will be closed to public traffic effective immediately. There is a drop slot in the door for money order and check payments. There will be staff to check phone messages and emails for short periods of time....
Please be advised to our new temporary office hours, now from 8:30 a.m. – 4:30 p.m., Monday thru Friday. This temporary adjustment of our hours will allow office staff time to complete extra surface cleaning. We apologize for any inconvenience. Thank you for...
IMPORTANT PUBLIC NOTICE During this time of pandemic and shortages in the stores of things such as toilet paper, please remember that “disposable” is not interchangeable or the same thing as “flushable”. If you are using items other than toilet paper, which is made to...
TO OUR PATRONS: During this time District employees are taking precautions to make sure that customers who come to the office are protected. Employees are being more aware of keeping hands washed. The office is wiping down door handles, surfaces, phones, pens and...
KOOTENAI PONDERAY SEWER DISTRICT LEAK ADJUSTMENT POLICY EFFECTIVE FEBRUARY 2015 On occasion, a Customer may experience an abnormally high sewer bill as a result of a leak on the Customer’s side of the point of service. The purpose of the District’s Leak Adjustment...